[rt-users] ParseNewMessageForTicketCcs
Ferguson, Kevin
KFerguso at chi.navtech.com
Fri Feb 1 16:12:20 EST 2002
Hi all,
A few questions regarding the ParseNewMessageForTicketCcs option.
I didn't find anything specific in the archives so...
If I have this option enabled and a new ticket email arrives containing
a CC address which is not in RT, will a new unprivileged RT user be
created for the CC address?
If a non-RT user is added as a CC to a reply of an existing ticket,
will a new unprivileged RT user be created for the CC address?
Should the associated isRTAddress sub recognize the rt-comment address
along with the rt address?
Thanks for your time.
ttfn,
kevin
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