[rt-users] Domain name change?
RT2 Troubles
rt2trouble at morben.ca
Wed Feb 6 20:07:31 EST 2002
Well this stinks.. I setup RT2 for our organization and they suddenly want to
use it as a global tracking system rather than a local system. This means
that instead of rt.foo-bar.com they want the RT system to identify itself as
rt.foo.com in the web interface and all the E-Mail correspondence. I have
already told the people in charge that the domain change would likely break
RT since it probably uses the domain name right down to the ticketing level.
However I'm very unsure of the issues and I'd really like input from people
who have tried this or understand RT well enough to speculate on the possible
issues.
If it is possible to make the change with little hassles, I'm sure my next
question would be something like, "in which files is RT refering to the
domain information?" so I know what needs to be changed.
Thanks!
More information about the rt-users
mailing list