[rt-users] adding keywords on ticket creation?

Darrin Walton darrinw at nixc.net
Thu Feb 7 13:00:23 EST 2002


  |+ I want to track individual workstations for history of repairs. I have
  |+ keywords working, but would like the creation of tickets to include the
  |+ keyword ID, rather then add it later. Is this possible?

Why not just scroll to the bottom of the ticket creation page, and select
the keyword there?  Or, just clikc on 'Show Details' at the ticket
creation page, where you can add more information (including keywords)

-darrin





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