[rt-users] Keywords on Queuelisting
Joern Albert
j.albert at gom.com
Fri Feb 8 07:41:59 EST 2002
Hello
keyword have become an important part of my RT System, and everybody in
my Compay is asking if there is a way of displaying the keywords (or at
least some) in the queue listings.
I tried to use something like this:
{ Header => $KeywordSelect->Name ,
KeywordObj => $KeywordSelect->KeywordObj
}
but this has no TicketAttribute, and does't work.
Are there any TicketAttributes or Objects that I can use for this?
I know that the listing.html for the search page can select and filter
keywords, so there should be a possibilty. I have no experience with
perl and went through the code, without seeing the right way to
implement it in the queue listing preferences of config.pm.
I read this Mailinglist quite a time, and saw some people asking nearly
the same, but answers are rare and have not been useful.
Is there anybody who has worked on using keywords as I want, or is there
no solution jet?
Joern Albert
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