[rt-users] Unknown mailer error 2

Paul Dixon paul at elphin.com
Fri Feb 8 08:09:47 EST 2002

I've done a clean, out-of-the-box install of RT 2.0.11, but I'm getting an
"Unknown mailer error 2" when I send an email to my rt alias.

My maillog contains entries like this:

Feb  8 07:17:52 localhost sendmail[8776]: g18CHpM08775:
to="|/home/rt2/bin/rt-mailgate --queue general --action correspond",
ctladdr=<support at xxxxxxxxxxxx.com> (8/0), delay=00:00:01, xdelay=00:00:00,
mailer=prog, pri=30022, dsn=5.3.0, stat=unknown mailer error 2

Here's a snippet of my aliases file:

  support: "|/home/rt2/bin/rt-mailgate --queue general --action correspond"
  support-comment: "|/home/rt2/bin/rt-mailgate --queue general --action

My /etc/smrsh contains a suitable symlink

  lrwxrwxrwx 1 root root 25 Feb 8 06:17 rt-mailgate ->

My rt logging directory contains nothing (zero length files)

Any hints or tips on how I can fix or diagnose this problem gratefully

paul at elphin.com

More information about the rt-users mailing list