[rt-users] Finally installed - email question.

Shannon Pedersen spedersen at cspeed.com
Mon Feb 11 19:31:36 EST 2002

It is always something so very obvious, eh? :) Okay, so I was able to
get it to work to create new tickets via email.  But when I try to
respond back to the requestor, nothing shows up in the requestor's
email, though RT says that correspondence was sent.  Could this also
have something to do with the alias file, or is this sound like a
separate sendmail issue?


-----Original Message-----
From: Greg Smythe
Sent: Monday, February 11, 2002 3:55 PM

Change the queue in your /etc/alias from 'support' to 'general'. Run
newaliases. Try again


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