[rt-users] Finally installed - email question.

[Peter E. Popovich]

90% of these turn out to be one of these two:

  1) http://fsck.com/rtfm/article.html?id=5#73

  2) There is no OnCorrespond scrip, per
http://fsck.com/rtfm/article.html?id=2#50

----- Original Message -----
From: "Shannon Pedersen" <spedersen at cspeed.com>
To: <rt-users at lists.fsck.com>
Sent: Monday, February 11, 2002 4:31 PM
Subject: RE: [rt-users] Finally installed - email question.


> It is always something so very obvious, eh? :) Okay, so I was able to
> get it to work to create new tickets via email.  But when I try to
> respond back to the requestor, nothing shows up in the requestor's
> email, though RT says that correspondence was sent.  Could this also
> have something to do with the alias file, or is this sound like a
> separate sendmail issue?
>
> -shannon
>
> -----Original Message-----
> From: Greg Smythe
> Sent: Monday, February 11, 2002 3:55 PM
>
>
> Change the queue in your /etc/alias from 'support' to 'general'. Run
> newaliases. Try again
>
> :)
>
>
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