[rt-users] Customizing Create Ticket Forms

[Jaime Kikpole]

On Tue, 12 Feb 2002, Bruce Campbell wrote:
> Quite simply, by writing your own pages and copying to the appropriate
> place in the WebRT/html tree.  For some curious reason, a lot of working
> example pages are already provided for you, including authentication to
> the RT system ;)

	OK, OK, you got me there.  I just don't have enough time to do the
tasks that the boss(es) put on me, let alone my actual job description.
So I was hoping for something more than just "read the code and figure it
out."  :)

	Are there any special cases that I should know about?  For
example, I'm assuming that /NoAuth/* is for the pages that don't require a
login process.  Is that correct?

	What about any special variables or techniques?  For example, if
someone asked me how to add a module to TWIG, I'd tell them to make a
directory in features/ named after thier module, to put the main menu
entry into config/mainmenu.inc.php3, etc.

	Thanks in advance for any pointers.

							Off to read code,
							Jaime

--
Network Administrator
Cairo-Durham Central School District