[rt-users] Hi all, installation woes

[Bruce Campbell]

On Tue, 19 Feb 2002, Gary Stainburn wrote:

> > > 2) based on the following info, can anyone see why I get HTTP response
> > > 404 when I try to access http://rt.ringways.co.uk  I'm using RH7.2 with
> > > latest updates, and the following RPM's installed:
> > >
> > > Error in /var/log/httpd/rt2/error_log:
> > > [Tue Feb 19 09:56:25 2002] [warn] [Mason] Cannot resolve file to
> > > component: /usr/local/rt2/WebRt/html/ (is file outside component root?)
> >
> > In /usr/local/rt2/etc/config.pm, is $MasonLocalComponentRoot set to that
> > directory?  If it is, then you've got an odd permissions problem on that
> > directory (ie, the user that apache is running as can't access it)
>
> In /usr/local/rt2/etc/config.pm I have:
> $MasonComponentRoot = "/usr/local/rt2/WebRT/html";
> $MasonLocalComponentRoot = "/usr/local/rt2/local/WebRT/html";

My setup has them both to the same directory (ie, no local), with no ill
effects.  Perhaps trying that may help?

Your directory permissions do not seem to be the problem.

Regards,


-- 
                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B                      Operations