[rt-users] give to user on ticket create?

Paul Burkett pburkett at callatg.com
Tue Feb 19 16:52:35 EST 2002

I would just like to say that's a great question. In fact, I was just going to ask the same question :P It would seem a pretty good idea because I need to automatically assign queues to certain people too.

On Tue, 19 Feb 2002 13:05:50 -0800 (PST)
"justin m. clayton" <justincl at u.washington.edu> wrote:

> Is there a way (scrip, etc.) to give a ticket to a user on creation in a
> particular queue? This would allow tickets that go into queues that are
> managed by only one person to not require the (in this case) unecessary
> step of taking the ticket.
> -- 
> Justin Clayton
> VLSI Research System Administrator
> University of Washington
> Electrical Engineering Dept
> justincl at u.washington.edu
> 206/543.2523  EE/CSE 307F
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Paul Burkett
ATG Intern

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