[rt-users] give to user on ticket create?

Rich Lafferty rich+rt at lafferty.ca
Tue Feb 19 16:56:28 EST 2002

On Tue, Feb 19, 2002 at 01:05:50PM -0800, justin m. clayton (justincl at u.washington.edu) wrote:
> Is there a way (scrip, etc.) to give a ticket to a user on creation in a
> particular queue? This would allow tickets that go into queues that are
> managed by only one person to not require the (in this case) unecessary
> step of taking the ticket.

There's an AutoAssign contrib hanging around the contribs area on
fsck.com. If I had a working NIS server right now I'd give you an
exact URL, but I don't, so I haven't. :-)


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