[rt-users] give to user on ticket create?
Paul Burkett
pburkett at callatg.com
Tue Feb 19 17:14:54 EST 2002
Yea, here's the link...
http://www.fsck.com/pub/rt/contrib/2.0/
On Tue, 19 Feb 2002 16:56:28 -0500
Rich Lafferty <rich+rt at lafferty.ca> wrote:
> On Tue, Feb 19, 2002 at 01:05:50PM -0800, justin m. clayton (justincl at u.washington.edu) wrote:
> > Is there a way (scrip, etc.) to give a ticket to a user on creation in a
> > particular queue? This would allow tickets that go into queues that are
> > managed by only one person to not require the (in this case) unecessary
> > step of taking the ticket.
>
> There's an AutoAssign contrib hanging around the contribs area on
> fsck.com. If I had a working NIS server right now I'd give you an
> exact URL, but I don't, so I haven't. :-)
>
> -Rich
>
> --
> Rich Lafferty --------------+-----------------------------------------------
> Ottawa, Ontario, Canada | Save the Pacific Northwest Tree Octopus!
> http://www.lafferty.ca/ | http://zapatopi.net/treeoctopus.html
> rich at lafferty.ca -----------+-----------------------------------------------
>
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--
Paul Burkett
ATG Intern
http://www.red-fusion.org/
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