[rt-users] give to user on ticket create?

Paul Burkett pburkett at callatg.com
Tue Feb 19 17:14:54 EST 2002


Yea, here's the link...

http://www.fsck.com/pub/rt/contrib/2.0/

On Tue, 19 Feb 2002 16:56:28 -0500
Rich Lafferty <rich+rt at lafferty.ca> wrote:

> On Tue, Feb 19, 2002 at 01:05:50PM -0800, justin m. clayton (justincl at u.washington.edu) wrote:
> > Is there a way (scrip, etc.) to give a ticket to a user on creation in a
> > particular queue? This would allow tickets that go into queues that are
> > managed by only one person to not require the (in this case) unecessary
> > step of taking the ticket.
> 
> There's an AutoAssign contrib hanging around the contribs area on
> fsck.com. If I had a working NIS server right now I'd give you an
> exact URL, but I don't, so I haven't. :-)
> 
>   -Rich
> 
> -- 
> Rich Lafferty --------------+-----------------------------------------------
>  Ottawa, Ontario, Canada    |  Save the Pacific Northwest Tree Octopus!
>  http://www.lafferty.ca/    |    http://zapatopi.net/treeoctopus.html
> rich at lafferty.ca -----------+-----------------------------------------------
> 
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> 


-- 
Paul Burkett
ATG Intern
http://www.red-fusion.org/




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