[rt-users] No RT user found.

Jeff Jones jeferee at hotmail.com
Wed Feb 20 02:09:54 EST 2002

Did you add the rt_user to the rt2 database (eg, with mysql_setpermissions (in the mysql RPM - I used 3.23.41-1))?
I couldn't get through the RT2 install without adding the RT user halfway through, because install tries to connect as rt_user after creating the DB.


  ----- Original Message ----- 
  From: Peter Bonifacio 
  To: rt-users at lists.fsck.com 
  Sent: Tuesday, February 19, 2002 7:29 PM
  Subject: [rt-users] No RT user found.

  I have installed RT 2.0.11 on a Red Hat 7.2 box.
  I have setup variables for MySql for user=rt_user and password=rt_pass.
  However when I try to add users to the RT system either with:
  ./rtadmin --user=rt_user --password='rt_pass'
  ./rtadmin --user=root --password=xyz
  I get the following error:

  No RT user found. Please consult your RT administrator.

  So how do I add a user? Or what have I messed up?
  I've looked at the lists, faq and docos and cant find  anything to help
  Peter Bonifacio

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