[rt-users] No RT user found.
Jeff Jones
jeferee at hotmail.com
Wed Feb 20 02:09:54 EST 2002
Did you add the rt_user to the rt2 database (eg, with mysql_setpermissions (in the mysql RPM - I used 3.23.41-1))?
I couldn't get through the RT2 install without adding the RT user halfway through, because install tries to connect as rt_user after creating the DB.
Jeff
----- Original Message -----
From: Peter Bonifacio
To: rt-users at lists.fsck.com
Sent: Tuesday, February 19, 2002 7:29 PM
Subject: [rt-users] No RT user found.
G'Day
I have installed RT 2.0.11 on a Red Hat 7.2 box.
I have setup variables for MySql for user=rt_user and password=rt_pass.
However when I try to add users to the RT system either with:
./rtadmin --user=rt_user --password='rt_pass'
or
./rtadmin --user=root --password=xyz
I get the following error:
No RT user found. Please consult your RT administrator.
So how do I add a user? Or what have I messed up?
I've looked at the lists, faq and docos and cant find anything to help
Regards
Peter Bonifacio
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