[rt-users] No RT user found.

Peter Bonifacio peter.bonifacio at logicaltech.com.au
Wed Feb 20 21:08:54 EST 2002

Thanks - had already tried that - no joy!
Any other ideas?
-----Original Message-----
From: Kurt Andersen [mailto:kurta at spk.agilent.com]
Sent: Thursday, 21 February 2002 1:04 AM
To: peter.bonifacio at logicaltech.com.au
Subject: Re: [rt-users] No RT user found.

Peter Bonifacio <peter.bonifacio at logicaltech.com.au> wrote:
> G'Day
> I have installed RT 2.0.11 on a Red Hat 7.2 box.
> I have setup variables for MySql for user=rt_user and password=rt_pass.
> However when I try to add users to the RT system either with:
> ./rtadmin --user=rt_user --password='rt_pass'
> or 
> ./rtadmin --user=root --password=xyz
> I get the following error:
> No RT user found. Please consult your RT administrator.
> So how do I add a user? Or what have I messed up?
> I've looked at the lists, faq and docos and cant find  anything to help
> Regards
> Peter Bonifacio

User = root
Password = password


Kurt Andersen <kurta at spk.agilent.com>
Agilent Technologies Postmaster
Global Messaging Team, Agilent Technologies
(509) 921-3792
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