[rt-users] Getting there but cannot create ticket

alesh at opensource-technologies.com alesh at opensource-technologies.com
Thu Feb 21 11:40:41 EST 2002

Which version of Mozilla? 0.9.7 had a huge bug in form submition.

Upgrade mozilla if this is the issue, otherwise check your error logs
(apache ofcourse).


On Thu, 21 Feb 2002, Gary Stainburn wrote:

> Date: Thu, 21 Feb 2002 15:57:42 +0000
> From: Gary Stainburn <gary.stainburn at ringways.co.uk>
> To: rt-users at lists.fsck.com
> Subject: [rt-users] Getting there but cannot create ticket
> Hi all,
> Having got round the application/x-httpd-php problem on my 1st RT2 box, by
> using the correct sequence of restarting the server and clearing my Mozilla
> cache, I now have an almost working RT2 (2.0.11) system.
> I can create groups, users, queues with no problems, but when I want to
> create a ticket I get the form, fill it in, and then click on the 'create'
> button - then nothing.  The browser just sits there and finally times out.
> Anyone got any ideas?
> --
> Gary Stainburn
> This email does not contain private or confidential material as it
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> and undisclosed purposes - Regulation of Investigatory Powers Act, 2000
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