[rt-users] Getting there but cannot create ticket

[Gary Stainburn]

Thanks to everyone who answered this one.

You were all right, I was using Mozilla 0.9.7 and that was the problem.  When 
I used netscape, or used IE on someone else's box it worked.

On Thursday 21 February 2002 4:40 pm, alesh at opensource-technologies.com wrote:
> Which version of Mozilla? 0.9.7 had a huge bug in form submition.
>
> Upgrade mozilla if this is the issue, otherwise check your error logs
> (apache ofcourse).
>
> A.
>
> On Thu, 21 Feb 2002, Gary Stainburn wrote:
> > Date: Thu, 21 Feb 2002 15:57:42 +0000
> > From: Gary Stainburn <gary.stainburn at ringways.co.uk>
> > To: rt-users at lists.fsck.com
> > Subject: [rt-users] Getting there but cannot create ticket
> >
> > Hi all,
> >
> > Having got round the application/x-httpd-php problem on my 1st RT2 box,
> > by using the correct sequence of restarting the server and clearing my
> > Mozilla cache, I now have an almost working RT2 (2.0.11) system.
> >
> > I can create groups, users, queues with no problems, but when I want to
> > create a ticket I get the form, fill it in, and then click on the
> > 'create' button - then nothing.  The browser just sits there and finally
> > times out.
> >
> > Anyone got any ideas?
> > --
> > Gary Stainburn
> >
> > This email does not contain private or confidential material as it
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> > and undisclosed purposes - Regulation of Investigatory Powers Act, 2000
> >
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-- 
Gary Stainburn
 
This email does not contain private or confidential material as it
may be snooped on by interested government parties for unknown
and undisclosed purposes - Regulation of Investigatory Powers Act, 2000