[rt-users] subject changed to hash ?

[alesh at opensource-technologies.com]

Check the subject line of the template with which this was sent, it
should be something like:

Subject: {$Transaction->Subject || $Ticket->Subject || "(No subject
given)"}

Note the { } ! As I recall I had one too many there and the problem was
the same.

A.

On Fri, 22 Feb 2002, matthew zeier wrote:

> Date: Fri, 22 Feb 2002 10:31:04 -0800
> From: matthew zeier <mrz at intelenet.net>
> To: rt-users at lists.fsck.com
> Subject: [rt-users] subject changed to hash ?
>
>
> I tried killing a couple tickets from the command line and got the
> following:
>
> boris# /opt/rt2/bin/rt --id=115 --status=dead
> Bad RFC822 field name '  Use On Staging Status Changed To'
>  at /opt/rt2/lib/RT/Template.pm line 297
> Ticket killed by root
>
>
> The email I got from RT has the subject as a hash.  Any clues what went
> wrong?
>
> Fri Feb 22 10:29:04 2002: Request 115 was acted upon.
> Transaction: Ticket killed by root
>        Queue: Managed Services
>      Subject: HASH(0x7e6bc4)
>        Owner: mrz
>   Requestors: blah at balh.com
>       Status: dead
>
> --
> matthew zeier - "I think there is a world market for about five
> computers." - Thomas J. Watson of IBM (1943)
>
>
>
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