[rt-users] Web interface for clients

francisv at dagupan.com francisv at dagupan.com
Tue Feb 26 04:04:08 EST 2002


Is it possible to integrate RT to an existing web form where clients can
select which issues they want to report besides using the e-mail? Here's the

Web form -> client selects issue, describes problem, enters e-mail & other
contact information -> client clicks submit report -> server accepts
request, checks for required fields -> sends e-mail to RT -> RT responds to
client by sending back the trouble ticket

 francis a. vidal [bitstop network services] | http://www.dagupan.com
 streaming media + web hosting               | http://www.keystone.ph
 v(02)330-2871,(02)330-2872; f(02)330-2873   | http://www.kuro.ph 

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