[rt-users] Web interface for clients

[francisv at dagupan.com]

Hi,

Is it possible to integrate RT to an existing web form where clients can
select which issues they want to report besides using the e-mail? Here's the
scenario:

Web form -> client selects issue, describes problem, enters e-mail & other
contact information -> client clicks submit report -> server accepts
request, checks for required fields -> sends e-mail to RT -> RT responds to
client by sending back the trouble ticket

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 francis a. vidal [bitstop network services] | http://www.dagupan.com
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