[rt-users] Prevent new tickets from being stalled

[Rehan van der Merwe]

Hi All,

Does anyone have a patch to prevent new tickets from being stalled
immidiately?

What I am trying to achieve is to prevent someone from sidelining a ticket
and then forgetting about it (since stalled does not show up in the
homepage).

Regards,

Rehan van der Merwe
Neil Harvey & Associates (Pty) Ltd
http://www.nha.co.za
rehan at nha.co.za
Tel:  +27 21 6709237
Fax: +27 21 6709337