[rt-users] RT just took a crap - possible reasons

Paul Burkett pburkett at callatg.com
Thu Feb 28 18:20:52 EST 2002

Well, I sucessfully upgraded rt to 2.0.11 from 2.0.8

The problem I'm getting is, users can no longer make a new ticket. But
when I check the group access for "everyone" it has access to CreateTicket and SeeQueue. Also at the time I was messing around with Mailman (which is a major pain in the ass with qmail) and I added some aliases and did some weird stuff. Could this have screwed up rt? Is there anything I can do? Or shall I cry in a corner as I remember adding all those aliases....thanks.

Paul Burkett
ATG Intern

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