[rt-users] Altering status and corresponding with Jumbo page

[Jesse Vincent]

IIRC it was in Ticket.pm


On Wed, Jan 02, 2002 at 04:59:31PM -0600, Travis Campbell wrote:
> On Wed, Jan 02, 2002 at 05:07:00PM -0500, Jesse Vincent wrote:
> > That's been fixed. I believe in 2.0.9.
> > 
> > 
> 
> Was this a fix to ModifyAll.html or something deeper in the RT::*
> module structure?  If the former, I'll just download a 2.0.9 tarball and
> diff the content of the mason files.  If the latter, I'll just live with
> the bug; can't upgrade to anything later than 2.0.8_02 without qualifying
> it for the environment.
> 
> 
> > On Wed, Jan 02, 2002 at 04:03:50PM -0600, Travis Campbell wrote:
> > > 
> > > It looks like RT is doing the updates out of order (setting the status
> > > to resolved, updating the transaction table with the correspondence, and
> > > then reopening the ticket because of the correspondence).  I think it should
> > > be updating the transaction with the correspondence and then doing the 
> > > status update.
> 
> Thanks,
> Travis
> -- 
>  Travis Campbell  -  Unix Systems Administrator =      travis at beast.amd.com
>     5900 E. Ben White Blvd, Austin, TX 78741    =   travis.campbell at amd.com
>     TEL: (512) 602-1888  PAG: (512) 604-0341    =   webmaster at beast.amd.com 
> ============================================================================
>       "Does anything work as expected?"  Yes.  An axe through the CPU.
> 
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.