[rt-users] Pros Only - Install Problem

[Joel Webb]

It was helpful to know that the Makefile needed to be edited. But the README doesn't
say that. Also it still craps out using the third prompted password for the rt_user
which should be the default rt_pass that is in the Makefile. The bad part of this is
that if the config file already knows the password, is it prompting me.

Anyway the output is saying:

Access denied for rt_user at localhost (Using Password: YES) at tools/initdb line 144,
<STDIN>line 1

Any ideas??

seph (seph at commerceflow.com) wrote*:
>
>> The installation script craps out because my MySQL server has very
>> scrict permissions against the root user. In addition to trying to
>> do the install here. I also tried creating the permissions before
>> the 'make install'.
>
>I had a problem similer to this. I solved it by stepping throug the
>make file and initdb script to see what was going on. IIRC it prompts
>you for the dba name and the rt user name. the former is used to
>create the database and to create the rt user, and you get a bunch of
>password prompts.
>
>Instead of fighting with acls, I found it easiest to create an
>rt-admin at rt-host account with full permission which I let rt use to
>install what it needed, then I blew away it's permissions. (it's used
>only at install time) hasn't been a problem yet.
>
>seph
>
--
Respectfully,

Joel Webb
WebbGroup Network Systems LLC
www.webbgroup.net
336.841.7241