[rt-users] Pros Only - Install Problem

Josh Krikke krikke at macatawa.org
Mon Jan 7 16:43:09 EST 2002


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If you read the README, the #2 step is "Check over /tmp/rt/Makefile" going on 
about variables "you NEED to customize".

If you edit the Makefile (make sure there isn't any whitespace after your 
rt_user var and pass), you shouldn't need to make the MySQL rt user by hand.

On Monday 07 January 2002 04:16 pm, Joel Webb wrote:
> It was helpful to know that the Makefile needed to be edited. But the
> README doesn't say that. Also it still craps out using the third prompted
> password for the rt_user which should be the default rt_pass that is in the
> Makefile. The bad part of this is that if the config file already knows the
> password, is it prompting me.
>
> Anyway the output is saying:
>
> Access denied for rt_user at localhost (Using Password: YES) at tools/initdb
> line 144, <STDIN>line 1
>
> Any ideas??
>
> seph (seph at commerceflow.com) wrote*:
> >> The installation script craps out because my MySQL server has very
> >> scrict permissions against the root user. In addition to trying to
> >> do the install here. I also tried creating the permissions before
> >> the 'make install'.
> >
> >I had a problem similer to this. I solved it by stepping throug the
> >make file and initdb script to see what was going on. IIRC it prompts
> >you for the dba name and the rt user name. the former is used to
> >create the database and to create the rt user, and you get a bunch of
> >password prompts.
> >
> >Instead of fighting with acls, I found it easiest to create an
> >rt-admin at rt-host account with full permission which I let rt use to
> >install what it needed, then I blew away it's permissions. (it's used
> >only at install time) hasn't been a problem yet.
> >
> >seph

- -- 
Josh Krikke	krikke at macatwa.org
MacNet Sysadmin	Holland, MI
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