[rt-users] minor rt2 errors

[chris walker]

Hi,

> Rt 2.0.9 is th version, it is running on a redhat 7.2 box.  With qmail 
> as the mailer.
>
> here is what the mail logs are telling me:
>
> @400000003c3c14cf276a0cbc delivery 48: success: 
> No_permission_to_create_tickets_in_the_queue_'general'.qmail-inject:_fatal: 
>
> _unable_to_parse_this_line:/From:_RT::CorrespondAddress.not.set/Create_failed: 
>
> _0_/_0_/_ No_permission_to_create_tickets_in_the_queue_ 
> 'general'._did_0+0+1/
> @400000003c3c14cf2a41b214 status: local 0/10 remote 0/20
>
You have to give the qmail-inject user the permission to create and 
comment and reply to tickets.
The easiest way to do this is to give the group 'EVERYONE' permission to :

CreateTicket
SeeQueue
CommentOnTicket
ReplyToTicket



regards,


Chris Walker
Band-X Ltd