[rt-users] RT_System opening tickets?

[Sheeri Kritzer]

Hey there, I'm running RT 2.0.9, and for some reason, after a ticket is 
closed, sometimes RT_System opened it up.  A co-worker noticed it and 
asked me why it happened, and I didn't know.  Then it happened to one of 
my tickets.

anyone else had this function?  

-- 
Sheeri Kritzer
Systems Administrator
University Systems Group
Tufts University
617-627-3925
sheeri.kritzer at tufts.edu