[rt-users] Mail gateway problem

Sean Hussey sean at thirteen.net
Wed Jan 16 11:49:12 EST 2002


Ugh, I think I found it.  Sorry for the disturabance.  It looks like the 
admin copied instead of symlinked it into /etc/smrsh.  If that's not the 
problem, I'll mail back.

Thanks,

Sean

At 11:42 AM 1/16/2002 -0500, Sean Hussey wrote:
>Hi everyone,
>
>When sending mail to the correct address for rt, I get this error sent back:
>
>    ----- The following addresses had permanent fatal errors -----
>"|/web/mako/docs/rt2/bin/rt-mailgate --queue general --action correspond"
>     (reason: 126)
>     (expanded from: <support at mako-design.com>)
>
>    ----- Transcript of session follows -----
>sh: /web/mako/docs/rt2/bin/rt-mailgate: Permission denied
>554 5.3.0 "|/web/mako/docs/rt2/bin/rt-mailgate --queue general --action 
>correspond"... unknown mailer error 126
>
>The permissions on the script in question are -rwxr-sr-x, so I don't see 
>an issue there.  Any thoughts?  The admin says the script has been added 
>to any smrsh configs that should allow sendmail to run it, but I still 
>consider that a failure point.  Any thoughts?
>
>Thanks very much!
>
>Sean
>
>
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