[rt-users] Return or Reply address issues

[Bruce Campbell]

On Wed, 30 Jan 2002, RT2 Troubles wrote:

( you'know, a name would be nice. )

> Oh man I'm sure this is a RTFM/PEBCAK error..
>
> When I reply to a mail-submitted ticket in RT the reply-to address is
> "www-data at rt.foo.com" instead of "support at rt.foo.com".
>
> And yes I know www-data is the apache user in the httpd.conf .. Still doesn't
> make sense why RT is using that vs. the address I specified for the queue.

MTA (sendmail most likely) problem.  See 'Trusted User' in MTA
configuration, and add 'www-data' to it if required.


-- 
                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B                      Operations