[rt-users] Mail still not going out properly unless user is root
RT2 Troubles
rt2trouble at morben.ca
Thu Jan 31 14:36:26 EST 2002
Gesh! I'm just asleep today.. I was working on the wrong queue.. giving the
user full permissions to the queue did work.. Now I have to play around..
Sorry for the spew!
On January 31, 2002 11:26 am, you wrote:
> There seems to be an issue where users can reply to tickets (they have
> the ReplyToTicket permission), but the reply is not queued for e-mail to
> the requester, unless the user happens to be root. I've even tried giving a
> user all permissions to a queue and the reply still doesn't make it to
> E-Mail.
>
> Thanks again for the assitance, this list is devine.
>
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