[rt-users] Mail still not going out properly unless user is r oot

[George Warnagiris]

I believe, by default, RT does not send email to the person that wrote it.
This is,  "because requestors get really confused and annoyed when RT sends
them copies of all mail they send in".

Is this, http://lists.fsck.com/pipermail/rt-devel/2001-December/001789.html
, the issue your running into?

George

-----Original Message-----
From:	RT2 Troubles [mailto:rt2trouble at morben.ca]
Sent:	Thursday, January 31, 2002 2:27 PM
To:	rt-users at lists.fsck.com
Subject:	[rt-users] Mail still not going out properly unless user is
root

There seems to be an issue where users can reply to tickets (they have 
the ReplyToTicket permission), but the reply is not queued for e-mail to the

requester, unless the user happens to be root. I've even tried giving a user

all permissions to a queue and the reply still doesn't make it to E-Mail.

Thanks again for the assitance, this list is devine.

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