[rt-users] Timebound Status Information........

[maniezhilan]

Hi all,

Is there any scrip, where I can specify the time bound limit for the
Request. Say a requestor sends a request, if the request is not being
acted upon for a specific time period, RT will automatically sends a
status information to the Requestor or Admincc or cc.

Can any one help me out?

Thanks in Advance.

With Regards,
J.Mani Ezhilan.