[rt-users] Resolve Ticket Template

[darren chamberlain]

* Sean Lutner <sean at techtarget.com> [2002-07-12 09:59]:
> I just tried starting the template with a blank line, with the second
> line being
> 
> {$Ticket->Transactions->First->Content()}
> 
> As soon as I changed the template to this, I stopped getting emails.
> Also, many of the other stock RT templates don't start with a blank
> line, and have code mixed with text on the same line.

Are you sure that you have Text::Template installed correctly?  Try
running rt-mailgate from the command line, something like:

  cat email-message | /path/to/rt-mailgate --whatever-options-you-need

And see what happens.

(darren)

-- 
The smart way to keep people passive and obedient is to strictly limit
the spectrum of acceptable opinion, but allow very lively debate
within that spectrum.
    -- Noam Chomsky