[rt-users] Resolve Ticket Template

[Seth]

On Fri, 12 Jul 2002 15:03:46 +0100
"Andy Coates" <andy at bribed.net> wrote:
> > 
> > {$Ticket->Transactions->First->Content()}
> > 
> > As soon as I changed the template to this, I stopped getting emails.
> 
> Odd, I just tried it too as it is a nice thing to have and it worked
> perfectly, so the variable name is fine.
> 
> Andy.
> 


 I tried this also and it is working. Here is exactly what I have in my global->templates->7/Resolved:

-------------------------
Subject: Ticket Resolved

According to our records, your request,
-----------------------------------------
{$Ticket->Transactions->First->Content()}
-----------------------------------------
has been resolved. If you have any
further questions or concerns, please respond to this message.

Thanks,
The Support team.

--------

this works as advertised.