[rt-users] Resolve Ticket Template

Seth seth at ttsg.com
Fri Jul 12 10:39:39 EDT 2002

On Fri, 12 Jul 2002 15:03:46 +0100
"Andy Coates" <andy at bribed.net> wrote:
> > 
> > {$Ticket->Transactions->First->Content()}
> > 
> > As soon as I changed the template to this, I stopped getting emails.
> Odd, I just tried it too as it is a nice thing to have and it worked
> perfectly, so the variable name is fine.
> Andy.

 I tried this also and it is working. Here is exactly what I have in my global->templates->7/Resolved:

Subject: Ticket Resolved

According to our records, your request,
has been resolved. If you have any
further questions or concerns, please respond to this message.

The Support team.


this works as advertised. 

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