[rt-users] Getting a little annoyed now

[Mat]

I could be wrong, but I always thought the 1000 tickets was the size
of your database, not the number of support calls.??

Mat.


> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Chris Knipe
> Sent: Sunday, 14 July 2002 6:12 AM
> To: rt-users at lists.fsck.com
> Subject: Re: [rt-users] Getting a little annoyed now
>
>
> Yes.
>
> I had one look at it, and I'd rather not say what I think about it.... I
> don't want to start any wars now...
>
> US$1 = ZAR10 (Give or take a few cents).
>
> With a bronze level support, I'm looking at US$6,000 for 4,000 tickets per
> annum.  In ZAR, that's more than R60,000 for the year, costing me
> ZAR60 per
> ticket.  In my books, this is completely bizarre.  Then, import duties and
> bank charges needs to be added to the ZAR60K to get it out of SA,
> which will
> probably end up making ZAR60K more in the region of ZAR75K. But hey, third
> world countries always gets ripped off, so what's new.  I mean, a complete
> decent computer, costs less than ZAR10,000... Just to give you an idea.
>
> For ZAR60,000 I can almost buy myself a brand new car out of the box....
> Now, you tell me... Are you rather going to invest the money to get a new
> car, or pay someone ZAR60K for 1,000 support issues every year,
> that you're
> probably going to use maybe three times... I mean, once a system's been
> installed, there's generally very low maintenance on it, which makes me
> believe that paying ZAR60K for 1000 tickets is useless, seeing that I'll
> over a year maybe have 10 tickets, if even that much.  What a
> nice waist of
> money.
>
> I ran the old RT (2.0.9 if I remember correctly) without problems
> before...
> Maybe I should just forget about 2.0.13 and go back to running the old
> version... Save myself the grey hairs...
>
> --
> me
>
>
> ----- Original Message -----
> From: "Robin Lee Powell" <rlpowell at digitalkingdom.org>
> To: <rt-users at lists.fsck.com>
> Sent: Saturday, July 13, 2002 9:40 PM
> Subject: Re: [rt-users] Getting a little annoyed now
>
>
> > On Sat, Jul 13, 2002 at 09:26:20PM +0200, Chris Knipe wrote:
> > > Is there someone with a clue that can give me some help here?
> >
> > You know that you can pay for support, right?
> >
> > -Robin
> >
> > --
> > http://www.digitalkingdom.org/~rlpowell/ BTW, I'm male, honest.
> > le datni cu djica le nu zifre .iku'i .oi le so'e datni cu to'e te pilno
> > je xlali -- RLP http://www.lojban.org/
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
> >
>
>
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