[rt-users] Missing mail?

Neil Bingham neil.bingham at pace.co.uk
Tue Jul 16 13:09:18 EDT 2002


Firstly many thanks to all who helped me get RT up and running.  After
spending the day playing with it I am very impressed, and it should do
nicely for what I need.

One small niggle I've spotted is that if I go in as root and reassign an
issue to another person that person doesn't get notified by email.

I have made some changes to the scrips but I don't think I have removed

OnCreate AutoreplyToRequestors with template Autoreply 
OnCreate NotifyAdminCcs with template Transaction 
OnCorrespond NotifyOwner with template AdminCorrespondence 
OnComment NotifyRequestorsAndCcs with template Correspondence 
OnComment NotifyOtherRecipientsAsComment with template Correspondence 
OnCorrespond NotifyOtherRecipients with template Correspondence 
OnStatus NotifyRequestors with template StatusChange 
OnCorrespond NotifyRequestorsAndCcs with template Correspondence 
OnResolve NotifyRequestorsAndCcs with template Resolved 
OnComment NotifyOwner with template AdminComment

One possible clue is this from the maillog:

Jul 16 18:00:14 etg-dev sendmail[11327]: NOQUEUE: etg-dev.cam.pace.co.uk
[] (may be forged) did not issue MAIL/EXPN/VRFY/ETRN during
connection to MTA

Any thoughts?


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