[rt-users] A few RT questions

[John Goerzen]

Hi,

I recently set up RT on bugs.complete.org.  I have a few questions:

1. What is the best way to let people with RT accounts sign up to receive
notifications of new bug reports in a given queue, but nothing else?  Right
now, I have redefined the meaning of AdminCC and have advised people to set
themselves as AdminCC for a queue.  But that loses some advantages of the
AdminCC system.

2. It would be nice to define a "component" or a "subqueue" to let people
submit things into.  Anything going to that component might be assigned to a
particular person by default, or at least sent to a particular group of
people.  Perhaps similar to a keyword but with these extra features.

3. It would be nice to be able to "search for bugs I'm watching", meaning
bugs that I am listed as CC or AdminCC on (or perhaps requestor).

Thanks,
John Goerzen

-- 
John Goerzen <jgoerzen at complete.org>    GPG: 0x8A1D9A1F    www.complete.org