[rt-users] Parent-child functionality
Samuel P Howard
Sam.Howard at GMxTechnologies.com
Mon Jul 22 00:08:01 EDT 2002
Hi.
We see that RT has built in some nice features with the various flavors of ticket inter-relationships, but there still seem to be
some gaps. Can anyone recommend some CONTRIB stuff (or perhaps contribute some stuff? :) ) to address the following:
1 - Reporting tools to show, say in tree format, a list of children of a parent ticket
2 - An easier way of opening a child ticket while displaying a (new) parent. I.E. a link/button to "Create Child".
My appologies if I have missed the obvious, but I have looked at the docs, faqs, etc, and haven't found what I'm looking for
yet...
Thanks,
Sam
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