[rt-users] RT not multitasking well

[Ryan Tucker]

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Greetings...

We switched over to RT2 a few months back, and things have been 
overall well.  However, we're having a little bottlenecking issue -- 
it only seems to be doing one SQL query at a time, even if there's 
multiple folks hammering it via the web interface.  This gets really 
nasty, as we go through a *LOT* of tickets and have been known to do 
bulk operations with over a thousand tickets at a time :-)

We're running RT 2.0.13 with PostgreSQL 7.1.3 on a RedHat 7.2 box, 
and using FastCGI... most modules and other stuff are current as of 
early June, but I can dig up specific version numbers if it matters 
much ;-)  Config snippets can be dredged up as well.

Any help, pointers at docs I've missed, or suggestions of good beers 
would be appreciated.  Thanks!  -rt

- --
Ryan Tucker <rtucker at netacc.net>
GPG: 99A27DE7  AIM: HoopyCat  ARS: N0PBS
Network Operations Manager, NetAccess, Inc.
http://www.netacc.net/~rtucker/ - (585)419-8252
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