[rt-users] no user can login after 1.0 to 2.0 import script

Mark D. Anderson mda at discerning.com
Wed Jul 31 19:33:54 EDT 2002


I successfully installed 2.0 (the web ui comes up), and i successfully ran the 1.0 import
script (at least, it didn't complain).

However, no user can log in.
I ran the admin command to reset the rt root user, and then i could log in to the webrt ui.
i could see all the requests, all the users, and so on.
Basically, it looks like the import script worked great.
But for some reason, those user passwords weren't imported, or maybe the users
weren't given appropriate access, or something, but nobody can log in.

I set the min password length to 0, so that shouldn't be an issue.

There is no sign of any problems in the rt log file.

Any other ideas?

If none, I'll have to manually set new passwords for each user....

-mda





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