[rt-users] EffectiveId

[Walter Marchuk]

I keep getting the following error, would someone please tell me what it 
means.

Thanks,
Walter.

   ----- The following addresses had permanent fatal errors -----
|"/home/rt2/bin/rt-mailgate --queue helpdesk --action correspond"
    (reason: 255)
    (expanded from: rt at babylon)

   ----- Transcript of session follows -----
RT::Ticket=HASH(0x87fc6bc) ->Create couldn't set EffectiveId: No value 
sent to _Set!

The 'message' parameter to Log::Dispatch::Output::log was an 'undef', 
which is not one of the
allowed types: scalar
        Params::Validate::__ANON__('The \'message\' parameter to 
Log::Dispatch::Output::log was an
\...') called at /usr/lib/perl5/site_perl/5.6.1/Params/Validate.pm line 
379
        Params::Validate::_validate_one_param(undef, 'HASH(0x87e1fd0)', 
'The \'message\' parameter')
called at /usr/lib/perl5/site_perl/5.6.1/Params/Validate.pm line 289
        Params::Validate::validate('ARRAY(0x84f8d3c)', 'HASH(0x87fca64)') 
called at
/usr/lib/perl5/site_perl/5.6.1/Log/Dispatch/Output.pm line 32
        Log::Dispatch::Output::log(undef, 'level', 'crit', 'message', 
undef, 'name', 'screen')
called at /usr/lib/perl5/site_perl/5.6.1/Log/Dispatch.pm line 97
        Log::Dispatch::_log_to('Log::Dispatch=HASH(0x87dc9bc)', 'level', 
'crit', 'message', undef,
'name', 'screen') called at /usr/lib/perl5/site_perl/5.6.1/Log/Dispatch.pm 
line 74
        Log::Dispatch::log('Log::Dispatch=HASH(0x87dc9bc)', 'level', 
'crit', 'message', undef)
called at /home/rt2/lib/RT/Interface/Email.pm line 299
        RT::Interface::Email::MailError('To', 
'root at babylon.ee.washington.edu', 'Subject', 'Ticket
creation failed', 'Explanation', undef, 'MIMEObj', 
'MIME::Entity=HASH(0x87e148c)') called at
/etc/smrsh/rt-mailgate line 249
554 5.3.0 unknown mailer error 255

*******************************************************************************
Walter Marchuk				             Senior Computer Specialist
marchuk at ee.washington.edu			       University of Washington
http://darkstar.ee.washington.edu                        Electrical Engineering
PGP Key: http://darkstar.ee.washington.edu/pgp.txt
5DC5 2DF3 DC38 6DBD FCD2  4CFF 2A28 0679 5980 FB31               ICQ: 125310148
*******************************************************************************