[rt-users] Changing queues

Derek D. Martin ddm at skillsoft.com
Tue Jun 4 11:25:59 EDT 2002


Is there a scrip condition associated specifically with a ticket
changing queues?  I'd like to have adminCCs notified when a ticket
comes into the queue from a different queue, but we don't want to
receive e-mail every time the status of the message changes.  

Thanks

-- 
Derek Martin
Lead Network Engineer
ddm at skillsoft.com
(603)324-3000 x516




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