[rt-users] Changing queues

[Bruce Campbell]

On Tue, 4 Jun 2002, Derek D. Martin wrote:

> Is there a scrip condition associated specifically with a ticket
> changing queues?  I'd like to have adminCCs notified when a ticket
> comes into the queue from a different queue, but we don't want to
> receive e-mail every time the status of the message changes.

Yes,

http://www.fsck.com/pub/rt/contrib/2.0/rt-addons/ScripConditions/OnQueueChange/

(phew)

-- 
                             Bruce Campbell                            RIPE
                   Systems/Network Engineer                             NCC
                 www.ripe.net - PGP562C8B1B                      Operations