[rt-users] Deleting Tickets

rt-users rt-users at lists.netways.de
Thu Jun 6 16:01:54 EDT 2002


> Von: Phil Dibowitz [mailto:phil at ipom.com] 

> We have like 35 tickets from testing that are sitting in the 
> queue. 
[..}
> Is there no way to just delete them?

1. search for the tickets
2. click "update all these tickets at once"
3. deselect tickets you don't want to be deleted
4. select "Make status: dead"
5. click "Submit"

Tickets gone, no mail sent

Julian




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