[rt-users] Problem pulling reports

Erich Zigler erichz at superhero.org
Tue Jun 11 17:47:46 EDT 2002


Using RT 2.0.12 whenever we login and pull any of the standard Reports such 
as...

 Tickets opened in 'IT' within the past 7 days
 Tickets resolved in 'IT' within the past 7 days
 Tickets opened in 'IT' within the past 30 days
 Tickets resolved in 'IT' within the past 30 days

We get the following error.

 


error in file:  
/usr/local/rt/WebRT/data/obj/STANDARD/statusreport.html


 



line 45: 
Can't locate object method "LimitDate" via package "RT::Transactions"


context:  



... 



41: 



42: 
my $Transactions = new RT::Transactions($session{'CurrentUser'});


43: 
$Transactions->LimitQueue(VALUE=>$Queue->Id) if ($Queue->Id);


44: 



45: 
$Transactions->LimitDate(FIELD => $ARGS{'Field'},


46: 
 OPERATOR => '>=', VALUE => $StartDate->ISO);


47: 
$Transactions->LimitDate(FIELD => $ARGS{'Field'},


48: 
 OPERATOR => '<=', VALUE => $EndDate->ISO);


49: 



... 



component stack:  
/statusreport.html [standard]
/autohandler [standard]



code stack:  
/usr/local/rt/WebRT/data/obj/STANDARD/statusreport.html:45
/usr/local/rt/WebRT/data/obj/STANDARD/autohandler:80

Any help would be greatly appreciated. 

Thank you.




More information about the rt-users mailing list