[rt-users] Mason error

Mariana Martins Lopes mariana.lopes at multicert.com
Thu Jun 13 07:38:48 EDT 2002


  Hello!
I'm starting to try RT.
So, when I try to respond to a ticket I'm getting an error wich I don't 
know how to solve:-(
It's the following:

*error in file: *  /usr/lib/perl5/site_perl/5.6.1/MIME/Entity.pm
 
*line 1913:*  Can't locate object method "new" via package "IO::Scalar" 
(perhaps you forgot to load "IO::Scalar"?)

*context: * 
*...* 
*1909:*  =cut
*1910:* 
*1911:*  sub stringify_body {
*1912:*  my $str = '';
*1913:*  shift->print_body(new IO::Scalar \$str);
*1914:*  $str;
*1915:*  }
*1916:*  sub body_as_string { shift->stringify_body }
*1917:* 
*...* 

*component stack: *  /Ticket/Display.html [standard]
/autohandler [standard]
*code stack: *  /usr/lib/perl5/site_perl/5.6.1/MIME/Entity.pm:1916
/opt/rt2/lib/RT/Interface/Web.pm:278
/opt/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html:126
/opt/rt2/WebRT/data/obj/STANDARD/autohandler:69


*misc info: *  error while executing /Ticket/Display.html [standard]:


I already verified if I have installed IO::Scalar and I have.
Can you help me, please?
Thanks in advance,
        Mariana Lopes





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