[rt-users] Mail errors into RT2

[Phil Homewood]

Craig Elston wrote:
> 	  ----- The following addresses had permanent fatal errors -----
> 	/usr/local/rt2/bin/rt-mailgate --queue general --action correspond
>     	(reason: can't create (user) output file)
>     	(expanded from: <general at thor.picsolutions.com>)

You're missing a pipe in your alias. It should read

general: "|/usr/local/rt2/bin/rt-mailgate --queue general --action correspond"

(including the quotes).