[rt-users] Mail errors into RT2

Craig Elston Celston at PICsolutions.com
Wed Jun 19 04:47:31 EDT 2002

Hi there

I am trying to install rt2 following the Full Install Notes for REDHAT 7.2
written by Gary Leong.

I am able to access the web interface with no problems, but when I try to
mail the general queue I get the following message.

Does anyone recognise this error?

I have built it to use Pg as the database.

Any help appreciated (as always).


	  ----- The following addresses had permanent fatal errors -----
	/usr/local/rt2/bin/rt-mailgate --queue general --action correspond
    	(reason: can't create (user) output file)
    	(expanded from: <general at thor.picsolutions.com>)

   	----- Transcript of session follows -----
	554 5.3.0
/usr/local/rt2/bin/rt-mailgate.--queue.general.--action.correspond... cannot
open 	/usr/local/rt2/bin/rt-mailgate.--queue.general.--action.correspond:
Permission denied
	550 5.0.0 /usr/local/rt2/bin/rt-mailgate --queue general --action
correspond... Can't create output

Craig Elston
Systems Specialist

PIC Solutions
P.O. Box 2455, Cape Town 8000, South Africa 

Tel:	+27 (0)21 680-6008
Fax:	+27 (0)21 680-6003
Email:	CElston at PICSolutions.com
Web:	www.PICSolutions.com

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