[rt-users] web_create template equivalent for RT2.x ?

[Fabrice LABORIE]

Hi,

I am not able to figure out  how to have a default skeleton for a ticket in
RT2.0.12pre4
created with WebRT.

in RT1.x I was able to edit the web_create file...

now in RT2 I believe that templates are used by the scrips.
I  created a template with the web interface. gave it a name web_create
template.
but when I create a new ticket this template is not used.
I don't think any of the existing scrip can be used to do linked with this
template .

any idea on how to do it??

thanks

fabrice.