[rt-users] How can I delete the ticket ?

Sergey Kashirsky serge at verisity.com
Wed Mar 6 03:07:58 EST 2002


Hi all

We are running RT 2.0.9
The tickets are autocreated on receiving e-mail to "rt" mail account
Sometimes its just information or smthng sent by mistake
How can I delete those tickets without sending anything to the requester,
without  marking it DEAD or resolved, just DELETE, and drop it from 
database ?

Thanks,
Sergey





More information about the rt-users mailing list