[rt-users] Setting up non-priv'ed users to view queues

[Sean Hussey]

>Eh?  You mean she can still comment once her rights have been revoked?
>I gave the external user these rights:

Well, that's the only way I know to give her the SelfService interface.  Am 
I missing something else?


>   CommentOnTicket
>   ModifyTicket
>   SeeQueue
>   ShowTicket
>
>and everything seems to behave as you want.  The ModifyTicket right
>sounded dangerous, but in practice the self-service interface doesn't
>(seem to) provide a way for modifying any part of a ticket except for
>adding comments, so that works fine -- the exernal user can add comments
>but not change anything else.

Yeah, that's more like it.  I'll take care of that.

Thank you!

Sean