[rt-users] Two problems

Marc Beyer marc.beyer at digitalbridges.com
Tue Mar 12 06:09:21 EST 2002

One thing I forgot to mention:

On Tue, 2002-03-12 at 10:21, Marc Beyer wrote:

> 1.) Tickets are not displayed in the web interface. I have created
> tickets in several queues ("general" and newly created ones). But they
> do not show up in the web interface, the queue summaries show 0 tickets
> and if I try a "rt --limit-queue=<queue> --summary" it prints the title
> bar but no tickets. If I go into mysql the tickets are in the Tickets
> table, and content is in the Attachments table. And I receive an
> acknowledgement email upon creation, so all this seems to work fine. 

Entering the ticket number and clicking "Goto ticket" brings up the
ticket for display. And I can edit it, close it, everything. It just
refuses to appear in the summary.

Thanks, regards,



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